Nicole Smith

Nicole serves as Vice President of Revenue Cycle Operations for Retina Consultants of America, where she leads strategic initiatives that optimize financial performance, enhance operational efficiency, and drive sustainable growth. With over twelve years of specialized experience in retina and general ophthalmology, Nicole brings a deep expertise in revenue cycle management, practice operations, and organizational leadership.

Throughout her career, Nicole has been recognized for her ability to translate complex challenges into actionable strategies, building high-performing teams and fostering cultures of trust, accountability, and innovation. Her direct experience in practice operations gives her a unique, ground-level perspective, empowering her to create solutions that are both practical and transformative.

Nicole studied English at SUNY Albany, a background that sharpens her ability to craft clear, strategic communications—from policies and procedures to appeals and operational frameworks. Based on Long Island, New York, Nicole balances her professional leadership with an active family life, enjoying time with her husband, children, and a lively menagerie of pets.